Document Statuses in Your Account: What They Do and Do Not Mean

The Documents section keeps everything the account has produced for you, in three tabs: all documents, created invoices, and validations.

What a status tells you

• Pending — the job is in the queue or being processed right now.
• Completed — the file was produced, or the check finished and its verdict is stored with the record.
• Failed — processing stopped, with the reason kept so you can see what went wrong.

These statuses describe processing, not the life of the invoice: the service never learns whether your customer opened the document or paid it — that happens outside, in your accounting. Files are collected from the list by an authenticated download route, so a document is only ever available to its owner.